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01472 354444
info@diamondmediauk.com

FAQ's

Do you offer pickup and delivery?

Yes, we can arrange for collection of your computer, phone or tablet, repair or upgrade it and then deliver it back to you.

Do you offer on-site service?

Yes, we offer onsite services. Some repairs, maintenance, and troubleshooting can be performed on-site. More technical repairs will need to be carried out at our store due to the tools we will need to use.

Do you give free estimates?

Yes of course, why should you pay just to get a price? we will evaluate the work needed and give a competitive quote. If we need to examine the equipment further a small diagnostics fee would be charged, although the price would be deducted from your final bill should you decide to go ahead with the repair.

What areas do you provide services to?

Our main areas covered are, Grimsby, Cleethorpes and the surrounding areas within North East Linconshire but we welcome customers from all over (some of our previous customers come back to us after leaving the area because of the quality of our service)

Is it cheaper to upgrade my existing system or buy a new one?

It is usually cheaper to upgrade an existing system instead of purchasing a new one. However, sometimes it may be uneconomical to upgrade due to the age of the hardware or if it is a device that has rare/bespoke components (Some laptops/PDA's may fall into this catergory).

What types of hardware upgrades do you perform?

We offer ALL types of computer hardware upgrades, the list is far too vast to show here please call for more information.

How much will it cost to repair my Computer / Phone?

This question depends on what is wrong with the computer or phone, we will give you a competitive price based on your exact requirments. Infact most customers are shocked at how low our prices actually are.

Do you repair laptops?

Yes, we repair all PCs including laptops and Apple Macs / Macbooks

Do you repair tablet computers such as iPads or Samsung Galaxys?

Yes, we repair tablet devices from all manufactures including ipad and iPad minis, samsung galaxy and google nexus (to name but a few)

How long does it take?

Most repairs can be done on the same day, within an hour if an appointment has been made. we stock a wide range of the most common replacment parts so our repairs are fast and to always the highest standard.

Why should I choose Diamond Media Grimsby for my repairs?

Because we have been in business for over 13 years under the same name, have a dedicated team of trained technicians with an abundance of experience and enthusiasm. We have a reputation for fantastic customer service, quality and value for money, we are the best at what we do and we are proud to say it.

Don’t just take our word for it, take a look at our testimonials, or Google “Diamond Media Grimsby Reviews” see what our customers have to say about us.